Behavioral science research shows that we’re programmed to dislike the person who brings us bad news. So, what’s a messenger to do?
Learn how to deliver bad news without being hated in this article by Amii Barnard-Bahn, which appeared in Fast Company.
Click here for a copy of my 6 Steps to Delivering Bad News. Want to learn how to do this well? Reach out and let's talk about my keynote on "The Art and Skill of Delivering Bad News and Reducing Risk." I'll share these stories in detail and the PROCESS to help you break bad news in the best way possible.
Download the full article here:
Comments