❓How Prepared Are You to Deliver Bad News❓
In business, success hinges on more than just sharing good news—it's about how well we handle the tough conversations. The old adage says the messenger of bad news gets shot, but effective leaders know that welcoming the messenger is crucial.
Delivering and receiving bad news is both an art and a skill. Leaders who master this gain a significant advantage.
After three years of research and numerous interviews, I've developed a 6-step process to help organizations navigate difficult discussions transparently and constructively. This process is designed to adapt to various situations, whether it's a critical issue for the board or a less significant matter causing stakeholder anxiety.
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