“I keep waiting for the email that says, ‘We made a mistake,’” she sighed over lunch as we ducked into a booth in the back corner. “They think I’m this confident, strategic leader but I feel like I’m just really good at faking it.” I wish I could tell you this was unusual. It isn’t.

Dear Friends, Change is hard.  Even when we intellectually know it's necessary—or inevitable—our emotional brain often has other plans....